General Virtual Assistant with Exceptional Chat Support Experience at World Class Contact Centers

Employment Type: Initially Part-Time
Location: California (Remote)
Timezone: PST
Paid Local Holidays: Yes

Company Overview:
The client's company is a dynamic entertainment booking company dedicated to delivering captivating content and fostering meaningful connections with our audience. We’re looking for a talented General Virtual Assistant to join our team and support our efforts in engaging fans and driving growth in the entertainment industry.

Key Responsibilities:

• DM Management: Respond to direct messages in a warm, engaging, and authentic manner, ensuring all interactions reflect the creator’s personality and feel personal rather than automated.
• Content Posting: Assist in scheduling and posting content across various social media platforms to maintain fan engagement and attract new followers.
• Sales Growth: Implement proven engagement and upselling strategies to maximize revenue and enhance subscriber experiences on subscription-based platforms.
• Fan Engagement: Build and nurture strong relationships with fans to foster loyalty and encourage long-term subscriptions.

Required Qualifications:

• Ability to respond to DMs in a natural, genuine tone that aligns with the creator’s unique voice and style.
• Experience or familiarity with fan-funded entertainment networks or similar platforms.
• Strong written communication skills with the flexibility to adapt to various conversational tones.
• A strategic mindset focused on improving content sales and subscriber retention.
• Reliable, professional, and capable of handling sensitive content with discretion and maturity.

Tools & Technology:

• Creator-driven subscription services
• Instagram

How to Apply:
Interested candidates should send their resume and a brief cover letter. Join our team and play a key role in shaping the future of entertainment engagement!