General Virtual Assistant for Short-Term Rental Management at World Class Contact Centers

Company Overview:

Our client's business is a growing short-term rental property management company looking for a General Virtual Assistant to help manage guest communications and administrative tasks for Airbnb properties. Our goal is to maintain high-quality service while keeping affordability in mind.

Key Responsibilities:

• Guest Communication – Respond to inquiries, assist with bookings, and handle guest concerns professionally.
• Administrative Support – Manage reservations, update property listings, and assist with day-to-day Airbnb operations.
• Ensure Service Quality – Maintain a seamless experience for guests while optimizing efficiency.
• Property Management System (PMS) Support – Utilize OwnerRez and the Airbnb platform to streamline operations.
• Coordination & Issue Resolution – Work closely with the property owner to address any guest-related concerns or operational needs.

Required Qualifications:

• Experience in guest communication and Airbnb administrative tasks.
• Strong written and verbal communication skills for handling guest interactions.
• Ability to work full-time (40 hours per week) within the CST timezone.
• Comfortable using Airbnb and PMS systems (OwnerRez).
• Highly organized with strong attention to detail and problem-solving skills.
• Ability to work independently and manage multiple tasks efficiently.

Benefits:

• Paid local holidays
• Work directly with the property owner in a small, dynamic team
• Opportunity to be part of a growing Airbnb business

If you have Airbnb management experience and enjoy handling guest communications, we’d love to hear from you!